Discover Customer Service Rrepresentative reviews

3.3

32% would recommend to a friend

(204 total reviews)
avatar

Michael Shepherd

31% approve of CEO

28% positive business outlook

Customer Service Rrepresentative employees have rated Discover with 3.3 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a good working experience there. Discover is rated in line with the average (within 1 standard deviation) by Customer Service Rrepresentative professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

204 reviews
3.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I don't think there is anything that great working for the company.

Cons

Can't disconnect calls when customers are screaming at you, if you work remotely and go to use the rest room and are gone for more than 2 mins, they will blow up your teams and phone. Heavy on communication which is fine but they don't communicate on their part. Not a good fit if you are working from home with small children.

Viewing 19 - 21 of 204 Reviews

Glassdoor has 5,581 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.