Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 427 reviews)); "Work life balance is good in certain teams/groups" ((in 426 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 261 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 202 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 21 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Mar 22, 2017

Call Agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I loved the discover enviroment at first. Very fun and upbeat, training was fantastic, they take a lot of pride in performance and reward well.

Cons

Went through a very tumultuous process where employees were 'weeded' out and laid off. Often employees are treated like just a body to fill a seat. If you are overqualified you will be suspected and not trusted. Training quality dropped significantly.

4.0

Nov 17, 2016

Project Manager

Project manager

Recommend

CEO approval

Business Outlook

Pros

The environment at Discover is very progressive. They are always looking for new and innovative ways to market their offerings. They also seem genuinely concerned about the wellbeing of their staff

Cons

As with any large organization, Discover can be slow to adopt the changes that it wants to achieve. The execution of the company's overall vision can easily get bogged down when managers are reluctant to implement

4.0

Nov 11, 2016

Good in general

Project manager

Recommend

CEO approval

Business Outlook

Pros

it has a diverse work place.

Cons

your happiness is all about the team you work at. I had amazing 3 years in the company then had to leave on bad terms because the last manager i worked for was not capable of doing her job, basically she ended my career there. Some teams get work from home option 2 days by default while others had to beg for it or do not even get it. management need to solve this problem. it is so not fair.

Viewing 322 - 324 of 5,180 Reviews

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