Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)
avatar

Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Company strives and does a great job putting the customer first. Additionally you are surrounded by great people who will eventually be your friends. Further there are some very sharp minds within the management that has really helped with innovation. There are multiple opportunities for lateral movement across the large organization. A great place for starting a career and a one to where you want to settle down with.

Cons

-Recent flattening of the organization (last 1-3 years) have led to less opportunities to gain people management experience which is needed to move to Manager and above -Flattening of the organization has also leads to less opportunities to promote past the Project Manager title and above. Some have used the word purgatory. Largely have move lateral or to another business area (Card to Bank or Network for example) for promotion at and beyond these levels.

5.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

-card members actually like discover on a majority so most people are kind with few complaints. -you have ample support to receive assistance in improving. -the goals needed to be met to receive a raise are simple and laid out in stone instead of most jobs with wishy washy promises of someday getting a raise.

Cons

-the amount of information needed to complete the job well is enormous and training is not even close to perfect. -while the goals for advancement are clear they are not entirely within your control as under the current system you can have advancement undermined by any random mistakes that can result from an initial lack of training from discover.

2.0
Mar 9, 2016

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefit package- aside from the friends I made, the benefits are the only reason I stayed.

Cons

They're all about stats, and numbers. They Dont care about the employees although they "claim" to. It's a very high stress high anxiety environment that makes you sick. Management is high strung and it push push push, changing stats all the time. My health is more important.

Viewing 328 - 330 of 5,180 Reviews

Glassdoor has 5,591 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.