Discover reviews

4.0

68% would recommend to a friend

(5,189 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Good over all company with excellent benefits

Cons

Ignorance exists in the management ranks as there are people who have worked there for 30 to 35 years and know nothing about progressive movements as they have tunnel vision. Adverse to social change and very racist organization has they try to hide it. It is the worst company for expereince Afro American employees to come to they are recruiting the next generation of white work force. Located in Riverwoods. To far of a commute from the city even by Metra train. Going there is like going to a Plantation as the campus environment is located on its private plot. Also sexual dscrimination as they are very female management oriented and stick together and do a lot of back stabbing and complaining.

4.0
Nov 13, 2015

discover

Recommend
CEO approval
Business Outlook

Pros

It is a quite friendly company

Cons

relationship is too important in this organization

3.0
Nov 13, 2015

New at discover financial

Recommend
CEO approval
Business Outlook

Pros

The hiring process was pleasant and rewarding. First six week of training was knowledgeable and worth it. The instructor was very helpful and you felt like you learned something after each class. We were on calls starting week two, which was suppose to help us once we were assigned a team lead (TL).

Cons

Once on the floor everything changed. TL were saying forget what we learned in class, everything is different once on the floor. You can be written up on the first day on the floor, after training if you are not careful. Mistakes are not tolerated. You spend more time in calibration with your TL than working on the phone. You mainly hear what you do wrong and very little of what you did right. If you get a great call, the TL may still find something wrong with the call. It is very intimidating. Everyone from my class are feeling this way right now, today.

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