Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (96) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 718 reviews)); "Good work life balance usually" ((in 428 reviews)); "Great culture and values!" ((in 426 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 326 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 273 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 93 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 42 reviews)); "Compensation is low compared with other company" ((in 28 reviews)); "Senior Management are arrogant and beaureacratic." ((in 22 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,189 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Nov 11, 2015

Great company to work for !

Marketing project manager

Recommend

CEO approval

Business Outlook

Pros

Great team, smart people, creative, open-minded leaders, great benefits.

Cons

Nothing major, just.... perhaps, it would be beneficial for everybody to allow even the lower level analyst to speak up and provide recommendations, since they are the closes to the data and likely know the most about customers.

4.0

Nov 11, 2015

Great company to work for. I thoroughly enjoyed my time at Discover.

Manager

Recommend

CEO approval

Business Outlook

Pros

Very employee friendly. Continual training to help you achieve your career goals. Good growth opportunities.

Cons

Typical challenges found in with a call center environment. Inconsistencies within management due to training needs.

4.0

Nov 10, 2015

Discover Bank Customer Service positions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and values (company genuinely cares about customers), good benefits (especially PTO- 20 days/yr for new full-time employees), enjoyable atmosphere. The company is very committed to work-life balance.

Cons

Low salaries compared to similar positions with other companies, horrendous turnover rate (less than 25% of my training group is with the company less than 1 year in), few opportunities to branch out beyond customer service-related positions

Viewing 4393 - 4395 of 5,189 Reviews

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