Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 735 reviews)); "Great culture and values!" ((in 423 reviews)); "Good work/life balance depending on team" ((in 410 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 346 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 213 reviews)); "Low salary and difficult to get promotion" ((in 94 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 42 reviews)); "Compensation is low compared with other company" ((in 29 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Sep 9, 2021

Change the management team in UK!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The agenda they have is the right one.

Cons

Shame they can't deliver on the agenda. The company is run by people that have not worked widely enough in payments. Whom do not understand the hurdles and just like to analyse something that does not exist. Understanding your customer or employees means nothing to them. That have been in their current jobs for 10 years. Therefore, Discover is all they know. The environment is very much if you face fits. I have never been in such a toxic environment in 15 years in Payments. I was told by a colleague that left before me that people leave for a reason in this place. The senior managers are your boss NOT a leader.

4.0

Sep 7, 2021

Great culture, below average in some areas

Senior associate applications engineer

Recommend

CEO approval

Business Outlook

Pros

Positive work environment with opportunity for growth. Resources are available for continued learning and development. Work life balance is also good. Depending on the systems you are working with there may be some support required during odd hours but there is always 'give and take', extra hours worked are forgiven later on as early out etc.

Cons

Compensation is below industry average. Achievement visibility is not always the greatest. Working at a large company this is expected but it can be tough for someone who wants to be promoted and take on more responsibility. Highly political at times. Business should become more technical, technical folks should have more clout on business side.

3.0

Sep 5, 2021

Its a mess

Account manager

Recommend

CEO approval

Business Outlook

Pros

Discover has some great benefits, are super inclusive, and have overall enjoyed my work here

Cons

With Covid, agents are experiencing extremely high call volumes, with very agitated customers, and instead of adding more agents, they are moving agents to departments that are not experiencing this. Our Cardmember Assistance department is a dumpster fire, according to other managers as well.

Viewing 448 - 450 of 5,180 Reviews

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