Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 722 reviews)); "Great culture and values!" ((in 428 reviews)); "Work life balance is good" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 351 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 281 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 205 reviews)); "Low salary and difficult to get promotion" ((in 100 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 42 reviews)); "Compensation is not competitive" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Apr 2, 2015

8 year employee; satisfied, but sees areas of opportunity.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, flexible schedule, always something fun going on. Leadership makes a very concerted effort to relate to and understand their employees.

Cons

Old-school corporate rules regarding employee movement. They want you to climb the ladder and not skip any rungs. Also low on the pay-scale.

5.0

Apr 1, 2015

Come for the Work, Stay for the People

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment because of the people and corporate culture. There is a great Incident and change management process in place. Some employees are able to work remotely.

Cons

40 hour work week is stretched when needed to 45+

2.0

Mar 29, 2015

Discover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Made friends, had parties,nice ppl

Cons

being on the phone all day, one 15 min break, hardly time to eat your lunch, sat alone at a desk, very repetitive, customers yell at you for nothing, TL & TC always get great calls but your call always needs improvement, to much to remember on every call, have to hit all the points to get a great or good call, they listen to your calls everyday to judge you, plenty more cons not enough writing space.

Viewing 4621 - 4623 of 5,181 Reviews

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