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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,181 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Mar 27, 2015

      wonderful coworkers, had a great Team coach and Team Leader

      Senior deposit products representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Communication of accurate information is poor. website almost always experiencing issues. Probably a great place to work if you are not in the call center. lots of employee appreciation 'activities'.

      Cons

      Not enough people in the so call 'chat' to answer reps questions. Getting different info from different TC/TL. Overall frustration with having to take customers' angry outburst for things you have no control over.most of time. pay is lower than average and pay raise is way less than a $1. high turnover as expected in call centers.

      5.0
      Mar 26, 2015

      A company with values, that values its people

      Technical communicator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before coming to work for Discover, I never saw (in person, at least) the C-level executives who led the companies I worked for. At Discover, the CEO, COO and other execs eat lunch elbow-to-elbow with everyone else. Beyond the company's congenial and accessible senior management, Discover actively supports and promotes corporate values such as volunteerism and respect (versus simply paying lip service to them), something I've personally witnessed via company-sponsored support of Chicago Cares, the Boys and Girls Club of Lake County, and other volunteering activities. I also appreciate the world-class campus I work at in Riverwoods, IL, with its on-site fitness center, gourmet cafeteria, basketball and vollyball courts, dry cleaning services and more.

      Cons

      Commuting to Riverwoods can sometimes be a challenge, particularly in winter, though such challenges are mitigated by management support of flexible work arrangements. As with any competitive company, deadlines sometimes require extra hours/effort, but those times simply make the generous paid-time-off (PTO) that much more enjoyable.

      Viewing 4624 - 4626 of 5,181 Reviews
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      Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.