Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 703 reviews)); "Culture was great and very friendly" ((in 442 reviews)); "Good work/life balance depending on team" ((in 414 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 323 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 279 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 42 reviews)); "No bonuses and no merit increase over 3%." ((in 24 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,172 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Oct 2, 2012

Upper management was unwilling to make key decissions to improve operations during merger with Discover Bank

Mortgage consultant

Recommend

CEO approval

Business Outlook

Pros

Team manager was a pleasure to work with as was other team members

Cons

Had to obtain individual licenses for each state to originate loans as this was/is a direct lender and not a bank...too much time devoted to licensing took away time to originate loans and make money.

5.0

Sep 25, 2012

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have good management that will try to help you with your goals if you are willing to work hard and follow all the processes.

Cons

Nothing, I am pretty satisfied there

2.0

Sep 20, 2012

Great entry level job, high volume stressful environment

Collector

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, lots of paid vacation, met some good people, decent job security, learned a ton about the business and customer service.

Cons

Tout high incentive plans that have their requirements changed constantly and are very difficult to hit, depending on the department you will be taking calls non-stop and be very stressed out, can't take PTO on weekends which you are always working, group call listening sessions (you get to listen to random calls with half your team present), low raises 9 cents an hour after 9 months.

Viewing 4981 - 4983 of 5,172 Reviews

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