Discover reviews

Where to start... - cult like “happiness” - they heavily promote the culture of being valued and appreciated yet there is an undercurrent of issues that come up in their actions that unfortunately go against it (see below) - open office with unassigned seating means that you might be spending time finding an open desk in the morning for you to work. Some areas are very short on those. Also - the noise level is not conductive to actual work that requires concentration. And - how valued do you really feel when you basically have non existing floor space? - Roll out of lean/agile in non-IT areas. DMS is supposed to reduce waste yet it’s creating it. We spend 20%+ of our time now in meetings about our work and how we do it VS actually DOING the work - So.much.politics - Senior management keeps pushing for cost reductions and efficiencies yet are stuck in the old ways of doing things and really not open to different strategies than same old same old. - a culture of “yes people“ - you’re expected to say yes to everything and are labeled as “difficult” or “uncooperative/not a team player” when you say no to things because you don’t have the capacity or because you’d be doing the work of other departments. - redundant work in departments (see above), a lot of busy work that doesn’t add value Bottom line: DFS likes to present itself as the Disneyland of companies. Don’t be fooled by it.

The biggest downside is the recent announcement of moving back to the office a mandatory minimum 3 days/week for those in the Chicago & Houston metro areas. The delivery was tone-deaf and does not live up to Discover’s supposed Diversity, Equity, & Inclusion (DE&I) standards. Most of all it is not equitable as it punishes those who stayed within the area as their approach going forward states that none of the previously upheld Flexible Work Arrangements would be honored. Additionally it hinders the work/life balance, which they used to say was a big priority. All of this for supposed “collaboration”. When half of a given team is remote, how this promotes collaboration is a mystery. The message is clear: they have large buildings which aren’t being used. In order to make sure they aren’t losing money on an empty building they own then they’ll force people to change their lives and how they’ve adapted over the past 3 years, regardless of family/pet care or current life situation to ensure their parking lots are overflowing and there isn’t enough desk space for everyone on any given day - as was the issue before the pandemic.