Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 712 reviews)); "Great culture and values!" ((in 433 reviews)); "work life balance is good" ((in 422 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 342 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 286 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 102 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Low compensation" ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Skip to content Skip to footer

Notifications

Discover

Discover reviews

Compare reviews

4.0

69% would recommend to a friend

(5,170 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 4, 2020

Do not work here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, benefits and PTO

Cons

It is very easy to get burnout working here - taking 100-120 calls per day and having to meet in AHT (average handling time) when you have no control over how long each customer will talk. This company does not care about employees being verbally abused on a daily basis by customers. Customers will call you names and harass you, but discover will do nothing about it. It is also very hard to move out of customer service, they want you to stay taking calls. I highly recommend NEVER working here if you value your mental health.

1.0

Apr 19, 2020

Unappreciative

Learning consultant

Recommend

CEO approval

Business Outlook

Pros

Good salary for roles that are hard to fill.

Cons

Poor management, they bully employees.

1.0

May 8, 2019

Discover personal loans is a joke

Personal loan specialist

Recommend

CEO approval

Business Outlook

Pros

Great PTO, work with some great people, however they are thinning out

Cons

The way management has quality listening set up is a joke. You will bust your tail all month long selling high interest rate loans to earn incentive only to have it taken away by a quality agents opinions. It’s a shady setup. This is the biggest issue that employees have with the company and it causes a huge amount of stress and discontent. It creates a very negative environment within the department. My peers are quitting left and right over this. The company is reaping massive rewards from the tax break of 2018 and all they can do is find ways to not pay their employees. Other major issues are that they are not competitive with the rates and expect the agents to sell them however we can’t sell the loan or you will get your money taken away by quality because you can’t tell the customer the truth.

Viewing 106 - 108 of 5,170 Reviews

Top companies for "Compensation and Benefits" near you

HSBC

3.7★Compensation & Benefits

Tinkoff Credit Systems Bank

4.1★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Sberbank

4.2★Compensation & Benefits

Jobs at Discover