Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 725 reviews)); "Great culture and values!" ((in 426 reviews)); "work life balance is good" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 335 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 96 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 48 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews)); "High Expectations with no room for error and low compensation" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Mar 10, 2023

A company that has lost its way and mind

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits like 401k match (effectively 8%) and a decent number of holidays and days off

Cons

Draconian return to work policy (3 days in office) shines the light through the executive teams friendly facade. They dont care about results (record revenue the last 3 years) as much as strick control over their workforce. They're basically laying off 10-15% of the workforce without need to provide severance.

3.0

Feb 24, 2023

Taking away WFH

Product owner

Recommend

CEO approval

Business Outlook

Pros

Great benefits for time off and 401k

Cons

They are taking away WFH from those who were hired and promised a remote position

3.0

Jan 16, 2023

Ehhh Not what I thought

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

-PTO - insurance from day one

Cons

During T-Bay the team was very nice the coaches and supervisors were attentive and made it appear that discover was a family type of company. When entering the actual floor the Supervisors and Coaches literally only cared about numbers they were not understanding, empathetic to personal situations or anything at all. You aren’t allowed to feel sympathy for the card members when they discussing the hardships they are experiencing you are still required to try to push for payments and get them to sign up for direct pay or you will not hit your numbers and you will get in trouble. Also pay is not worth the hours.

Viewing 169 - 171 of 5,174 Reviews

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Jobs at Discover