Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 755 reviews)); "Culture was great and very friendly" ((in 429 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 98 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 60 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 49 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 38 reviews)); "Senior Management are arrogant and beaureacratic." ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,175 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Feb 11, 2018

Cardmember Assistance Representative

Senior collections specialist

Recommend

CEO approval

Business Outlook

Pros

Discover provides great rates on health insurance and a very gracious paid-time-off allowance. Opportunities for philanthropic service are frequently available. These benefits help compensate for the slightly lower wage Discover Financial Services pays employees compared to competitors in the industry.

Cons

Ideas and innovations suggested by base employees are not considered. There are major disconnects between each level of management which are evidenced by the lack of understanding from upper management about what is happening on front-line operations. Some personnel supervisors often use intimidation during private meetings with their subordinates for personal gain. Human Resources is more focused on mitigating company liability than being an advocate for the parties involved in discovering the truth. The workforce has been segregated into interoffice clubs based on race, gender, and sexual orientation. A person who desires to feel like a valued and respected asset within the company they work for would not find that level of teamwork and fulfillment at Discover Financial Services.

3.0

Jan 11, 2018

Great company...if you come in from the outside with a good pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits PTO Staff Company Values Work/Life Balance Exposure to Senior Management Opportunity for growth

Cons

Corporate politics - playing favorites, especially in Internal Audit Moving internally from one position to another, for lateral moves, HR will make sure you don't get a penny more than your current salary even if you are way below the industry average. If you have a manager that is willing to push for it, they have to know the right people, otherwise HR will make them out to be the villain and "against company policies" as well.

4.0

Dec 5, 2017

Not the best, Not the worse place

Student loan account specialist back office

Recommend

CEO approval

Business Outlook

Pros

Best benefits a lot of team building

Cons

But that didn't make the way people were treated feel better. Far to many teens made the work place feel like high school to much drama and way to much favoritism

Viewing 205 - 207 of 5,175 Reviews

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