Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 726 reviews)); "Great culture and values!" ((in 427 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 284 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 92 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,175 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 17, 2018

Account Manager

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

You get sick time and paid time off. Sometimes there's free food.

Cons

The supervisors are never on the same page. If you are told the wrong information by a superior and use that info on a call, you get in trouble, even though it's what you were told to do. The job is high stress and low pay. You always feel like you're doing something wrong. The job is too much about politics, if you have a complaint about a coach or team lead, expect to be on a written final. They look back at your calls within years to see if you've done something wrong.

1.0

Sep 10, 2018

Working with Discover

Student loan manager

Recommend

CEO approval

Business Outlook

Pros

activites, good coworkers, benefits, PTO

Cons

horrible management, dated technology, dated systems, horrible interior of building, poor quality, lack of learning.

2.0

Jun 29, 2018

They have lost their mind with Agile

Business analyst consultant

Recommend

CEO approval

Business Outlook

Pros

Good benefits - medical, dental, 401K, etc

Cons

DMS and agile are nuts. No one is on time for meetings. No one reads their emails, won't help others. Not allowed to work on items until they are prioritized. Would rather have business technology resources sitting and doing nothing. So much chaos. Work at home was a great offer but now random people decide a meeting has to be in person - so can't even work at home much anymore.

Viewing 202 - 204 of 5,175 Reviews

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