Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 755 reviews)); "Culture was great and very friendly" ((in 429 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 98 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 60 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 49 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 38 reviews)); "Senior Management are arrogant and beaureacratic." ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,175 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 4, 2015

it WAS a good place to work untill!! they Fired the Boss then every week it was your getting fired on mondy!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work at home opportunity, when I was in the BT team it was a good opportunity.

Cons

they treat you like crap, they have weekly meetings in management on who they can fire and how they can fire that person, even when you are doing great. even when you are at a 96% or higher and meeting ALL the requirements and you have been on the same coaching plan a for 7 months straight because you supervisor says you are doing great. NO opportunity's for growth, unless someone dies or gets fired. IT was a running joke to see who would be fired next we ALL knew we would be fired. it was HELLL working there! I would recommend looking for OTHETR options if at ALLL possible it is the DEAVL.... You will loose your heart sole and mind...

3.0

Jul 23, 2015

Great place to start a career

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Location is convenient if you live in Northern suburbs and don't want to commute to the city. Depending on your management there can be significant flexibility in your work arrangements.

Cons

Everyone is running their own agenda and executives don't have a clue what is happening around them.

2.0

May 29, 2015

Discover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits - The insurance and 401k were good and start day 1 Pay- Starting pay is good. Bonus - You can earn monthly bonuses and get more depending on the dept. you are in Co-workers - The people I met there that were doing the same thing I were, were amazing.

Cons

Stress - Very stressful job and sadly you do not get the support you need from higher up. Boss - There are very few people that are in a management position that actually care about their employees. A lot, of them have ever done the actual job to know what it is like. Instead of listening to employees they do things there way and that may be very different than the team you were on just 1 day ago. HR - I personally went to HR with concerns and nothing was done, it got to the point that I had to leave the job due to medical issues caused by my direct supervisor.

Viewing 217 - 219 of 5,175 Reviews

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