Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 755 reviews)); "Culture was great and very friendly" ((in 429 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 98 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 60 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 49 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 38 reviews)); "Senior Management are arrogant and beaureacratic." ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,176 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

May 26, 2015

Collections

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Interview process was fun - The first interview was a card game on your personality and traits, the recruiter takes you around the building shows you the great facility. The 2nd interview is more like a traditional interview.. I also had to sell a speaker to the hiring manager on the spot whch was difficult but really hands on!!

Cons

I got offered the position and I took it for $13 a hour which is great, i went in took the picture for my badge , took the drug test , fingerprints , and the background screening, its been almost 2 weeks now and i'm suppose to start in less than a week with no here back, I emailed 2 recruiters with no reply back.. So i guess I'm okay i just wish their was more feedback

3.0

Apr 14, 2015

Fun but stagnant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, great atmosphere, on-site nurse, gym on site, cafeteria. Hard working people working there because they love the company but arent being compensated properly.

Cons

No opportunity for advancement, same people doing same job for 20+ years, management will play favorites and ignore warning signs then have to fire someone they just gave a major award to. When positions do become open, applying is a waste of time because they have already decided who to hire. HR department is known for misleading prospective new hires.

1.0

Apr 6, 2015

You always are told it's too good to be true....well it is

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Good pay paid time off from beginning

Cons

Customers are very irate because you have to push promotions and ask them personal questions that we have no business asking, very stressful, management hardly shows appreciation....or is even there. They change things without telling the agents actually taking calls, they are very bias in call listening, no real order total chaos, your hired as m-f one weekend a month and end up only getting one weekend OFF

Viewing 220 - 222 of 5,176 Reviews

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