Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Culture was great and very friendly" ((in 438 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 343 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 276 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Feb 3, 2010

Good place to visit, but I wouldn't want to live there.

Director

Recommend

CEO approval

Business Outlook

Pros

Discover is a good place to work for the following reasons: * Stable Business * PTO (25 days) * Good Health Benefits * Management Flexibility

Cons

Discover can be a challenging place to work for the following reasons: * Lower Pay than Competitors * Lack of Upward Mobility (Promotions) * Limited Senior Management Team Expertise (Pockets of Inconsistency) * Limited Information Sharing

2.0

Jul 12, 2009

If you like Corporate Politics

Senior associate

Recommend

CEO approval

Business Outlook

Pros

The best think about Discover is the benefits.

Cons

Things are done based on politics. They don't always do the right things like their values state.

4.0

Sep 18, 2024

Wish I could go back! I love the company!

Bank account customer service

Recommend

CEO approval

Business Outlook

Pros

The company offers competitive compensation and comprehensive benefits. It provides excellent resources to support employees in performing their roles effectively. The training program is thorough, equipping you with the necessary knowledge and skills to assist customers confidently before you begin your duties.

Cons

When I transitioned to an actual team, I felt that the TL and Coach could have been more supportive in helping me succeed with Discover. Instead of encouraging me to quit, they could have focused on promoting positivity and finding ways to help me improve in my role. As a leader, it’s important to uplift and support associates, helping them feel capable and valued rather than making them feel inadequate. I believe that with a more positive and supportive TL, I would have thrived and stayed with the team.

Viewing 232 - 234 of 5,179 Reviews

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