Discover reviews

4.0

68% would recommend to a friend

(5,178 total reviews)
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Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jul 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Am able work from home full time as this location didn’t require return to office 3 days a week. HQ does. Discover welcomes older workers. I get 30 days a year PTO. Since I haven’t been out sick calling in for 13 years have worked here have trouble using up my PTO. Just got back from 3 weeks vacation. Can take 4 weeks off maximum at a time. Eligible employees don’t have to go on Medicare can keep company policy.

Cons

Benefits are sketchy for older workers starting there. For instance a formula had to work a number of years before age 50 I think it is to be eligible for retirement insurance. There is no retirement plan for new employees. Retirement pay for existing workers was frozen a decade ago so doesn’t increase. After 10 years of service benefits don’t increase as much. Even less so for 15 and twenty years service. The HR doesn’t tailor benefits for employee sectors like tech to be competitive with other tech companies yet want to recruit the best and brightest tech. Discover doesn’t let eligible employees keep their company policy and get Medicare Part B. Would save Discover a lot of money as Medicare is then primary. Nor does HR offer any group Medicare supplement plans. The dental insurance even the premium plan only allows x-rays once a year.

1.0
Jun 27, 2023

No bonuses

Recommend
CEO approval
Business Outlook

Pros

I had to type more bc what I put wasn’t enough so I added filler… Working from home is the ONLY pro

Cons

Rude customers,not enough breaks , calls are back to back not even enough time to breathe between calls, I want to call out every day, your expected to have customers yell at you all day and still keep a smile on your face

Viewing 247 - 249 of 5,178 Reviews

Glassdoor has 5,588 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.