Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Culture was great and very friendly" ((in 438 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 343 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 276 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jun 12, 2023

Was it age discrimination?

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. PTO is really good!

Cons

I found it really hard to advance out of the call center (remote) position. I applied for several opportunities that I felt I was qualified for, yet I had an odd feeling that my wasn’t chosen because of my age. I had excellent scores and stats, however - I guess that doesn’t advance someone in their 50’s. Also: you really need thick skin to take some of the calls that are back to back.

1.0

Mar 7, 2023

Poor Management

Engineer

Recommend

CEO approval

Business Outlook

Pros

Not sure what is good here

Cons

- Management can definitely be improved. Not all but a lot of them do need to have their ears pulled. - It appears that they demote engineers but protect the managers. I found myself asking why is this 'marketing' person an engineering manager. How did this happen. Well with no technical foresight then it is the blind leading. - Overworked group. I had a co-worker pass away... too much work.

3.0

Jan 12, 2023

Good starting point

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, Amazing training, schedules are posted 4 weeks in advance. You have break empowerment. There are many opportunities to advance.

Cons

Very small raises. Your job is based on customer reviews. You are constantly critiqued on what you could’ve done better no matter how hard you try to satisfy the customer. You are required to keep your calls no longer than 3 minutes but some callers want to review every transaction they’ve made for the past 6 months.

Viewing 250 - 252 of 5,179 Reviews

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