Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)
avatar

Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 22, 2020

Just don’t

Recommend
CEO approval
Business Outlook

Pros

PTO, 401k match and only job I’ve ever worked where you aren’t actually expected to work 40 hours

Cons

Terrible “culture”. They claim to build one but there’s no substance to it. The people that get leadership roles know someone at the top vs getting the roles based on their skill set. Little to no development opportunities

2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits cannot be beat. The pay is decent.

Cons

Discover did the right thing by allowing the staff to begin working at home, however, management was pretty much absent for a majority of the transition and months after that. Account managers were expected to pick up timing and cut calls short but still deliver experiences that want the customers to rely and call us back. Coachings were next to non existent after the switch to working at home, which really makes me wonder what management really gets paid for themselves. I chose to leave after understanding that the stress from the job was not worth the money I was earning and the lack of management caring if they lose another employee or not is the reason I would also never consider going back.

Viewing 292 - 294 of 5,179 Reviews

Glassdoor has 5,590 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.