Customer Service Rep Review - Customer Service Representative ALDI Employee Review

2.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The best thing I can say about my experience is that it's a rather interactive, young team, and that ALDI provides a lot of amenities to employees. They have good technology at your actual desk, and the lunchroom is stocked with good food, coffee, etc.

Cons

This company, at least in this department, likes to micromanage. This is the kind of place where you'll get written up--possibly even let go--for things as simple as hanging your jacket on the back of your chair instead of the coat hanger, or not locking your drawer at night (regardless of whether you keep anything in it). They are also not set up to allow for much critical thinking. They do not want people to use their skills in this position to help people; they want people to be uniform and--I hate to use the cliche--robotic. They are very secretive and interested in keeping employees in the dark until they need to know more information. Not really something I'd suggest for curious minds.

Explore other reviews about ALDI

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay Hours were always there The manager at my location is a rare gem. Never had a boss quite like him. Everyone I worked with became like my family.

Cons

EXTREMELY physically demanding. I injured myself multiple times while I worked there.

5.0
Oct 5, 2016
Recommend
CEO approval
Business Outlook

Pros

+ industry leading wages Associates - $12/hr, Shift Mgr - $16/hr, SMT - $23/hr, Store Manager - $75,000+/yr + great work environment + excellent training + health, dental, vision, life insurance, 401k + 40-50 hr/wk with paid overtime Very fast paced so work hours fly by. I loved working at Aldi. The pay was great! Benefits great! Was training to be a store manager so a lot was expected of me but I was totally up for it. My store manager loved my work, associates loved my fairness, customers loved me.

Cons

+ work/life balance + walked 28,000 steps/day!!! Never thought I would be fired for clocking in only minutes late!!

890
See reviews by: Helpful|Rating|Date|All