3.0
Jun 6, 2012
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Good benefits, good learning and development opportunities. Individuals can gain really good experience if you are strong enough to survive.
Cons
Burn-out of individual support engineers, unending stress, lack of ability to focus, sink-or-swim environment. Upside-down worker to management ratio. Not great communications or direction from senior management. Upper levels of management out of touch with reality of support delivery demands on individuals, especially in the Strategic Account Services program.