Great Company, Difficult Opportunity Advancement - Associate Customer Success Manager Adobe Employee Review

3.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

-Incredible Benefits -Adobe has handled covid extremely well for their employees -Work/life balance -Great management team -Fantastic coworkers

Cons

-Insane workload -No opportunity to move up -Changes take forever to come in affect -More of an inside sales role than a customer success role

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Treated well Sabbatical Policy

Cons

Large Sometimes bloated Political Manager dependent

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

* Refreshing focus on employee wellness * Brilliant colleagues * Compelling problems on interesting tools * Good work/life balance culture... generally (see cons) I've been at a few big tech companies and Adobe is one of my favorites. I feel empowered to make impactful changes here, I'm constantly stretching myself in fun ways, and the products we make are incredible. Product and engineering have big dreams, and all the resources we need to realize them.

Cons

* Big time crunch culture around arbitrary goals By far my biggest disappointment has been just how hard product pushes on big projects with arbitrary deadlines and difficult scope. It turns into cutting corners and delivering sub-par experiences even though we absolutely have the talent and capability to make some exceptional things if we just let the dang thing bake a few more months. I'd be more impressed with the tight clip if the goals were reasonable for good business reasons, but as far as I can tell the reason usually boils down to "some high-level manager wanted X and thought Y sounded like a good target date". * Comp growth leaves something to be desired. Raises feel pretty flat, though it's not the worst thing since stock rewards can be pretty good as appropriate for performance. Career progression is pretty good here too - I just find it odd how stale the base pay increases are year to year.

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