Good but low career opportunites outside of sales. - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was good. They worked with you a lot of the time and not against you. My management at my store would typically back me up on what I was saying to customers when it was related to policy, rather than caving to customers and giving them what they wanted, even if it was out of policy.

Cons

low progression outside of sales. Lots of restructuring in the past few years. non-competitive pay while CEO lays people off and gets massive bonuses

Explore other reviews about Best Buy

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All