Valuable IT experience, but demanding work environment - Geek Squad Consultant Agent Best Buy Employee Review

4.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to get some IT experience, was able to branch out to other corporate IT jobs and grow my career

Cons

Can be demanding at times due to walk ins and having appointments

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2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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