I like it - Customer Service Specialist Best Buy Employee Review

5.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Easygoing Nice people Nice area Good co workers You can be yourself You are trained well You get a discount.

Cons

Forced to stand as a cashier for up to 7 hrs a day, Sometimes with no break, and it really takes a toll on your back and knees. Other departments don't care as much about front lanes, and other departments are put before us. Old, Barely working registers with old floor pads that are always ripped.

Explore other reviews about Best Buy

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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