Best Buy...no longer THE retail favorite for employees to work. - PCHO Senior (was) Best Buy Employee Review

2.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Great discounts (5% above cost), usually a fast paced environment, good benefits (medical & dental, 401k -- although, all employees took significant losses over the past few quarters). Cool to see the latest technology, often before the public. Decent training from online systems and vendors.

Cons

Almost NO opportunity for growth now due to the restructuring of the company (as of April 2009). Promotions seem to be 25% hard work and skill to 75% who you know and the relationship you have with management. While the online training works in many cases, a lot of it is horribly outdated. For a company that wants to focus on the latest and greatest, it still emphasizes (forces) training on outdated, irrelevant concepts (Computer Cert Level 1 stuff).

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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