7 year Vet with the company/ Brutally honest review - Asset Protection Specialist Best Buy Employee Review

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-CoWorkers were always great when you were getting along with eachother. -Great college job. - Great job to learn how to deal with customers/angry people. - Great environment when you find a good store (see Cons for more info) -Best Buy management pushed me to get my current job out of the company so I guess that’s a plus.

Cons

- Management can be a joke if the wrong people were hired. - Best Buy felt like High School with all the drama in it (though every non professional job is like that) - Retail sucks with the holidays and Best Buy always gets hit the hardest with angry customers....so knowing that you’re in for a world of pissed off Black Friday shoppers isn’t really a shocker. -(Personal experience) going up in the company is a joke if you don’t suck up 100% of the time. I was in the company for a long time, went into 2 different stores, multiple rebrandings, countless MODs and Sups, and the last store that I was in (store 2509) was a pure joke... Management is hand picked from the worst of the crop but they were liked by the GM, The GM managed a lot with her emotions which I found out first hand when she treated me like trash my last few days of working for her terribly managed store. Let alone the garbage gremlin human being of a supervisor that I dealt with every single day (the woman hated life and made her associates hate theirs which is why her turnover rate was atrocious). I loved Best Buy when I first started working in store 457 but my last store was pathetic and every associate that you see looking miserable there....was miserable for a reason.

Explore other reviews about Best Buy

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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