Not very happy with the experience as a whole - Counter Intelligence Agent Best Buy Employee Review

1.0
Nov 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount offered by best buy was fair. There was a small opportunity for a bonus quarterly. There was a wide range of age groups that you worked with and gained knowledge with each of those.

Cons

Never provided the tools needed to perform your job. Trying to repair PCs that customers pay for, feel like a criminal asking for money within a certain time frame. Managers care more about having you sell than having you repair computers. Bad reputation for the company. No room to advance as a repair technician, sales persons would move into your senior management spots with no clue as to what they're doing, this was the norm throughout. Working with the general public, who were clueless to what they needed but were sure it was your fault that they are spending their time and money at best buy.

Explore other reviews about Best Buy

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All