OK but systems/co. infrastructure is atrocious. - Home Theater Supervisor Best Buy Employee Review

3.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Like all of the tech. stuff we sell, store management very understanding when needing time off for medical reasons, discount

Cons

For being a fortune 500 technology retailer you would think that our computer systems and hardware (i.e. - registers, printers computer network) would work. On an average day in my departments we have to power down registers and network stations multiple times which sucks from a customer service perspective. Never worked for any one that pushes so much on the employees as this place.

Explore other reviews about Best Buy

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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