Opportunities for advancement dwindle - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The work itself can be gratifying. Fast paced environment makes the workday feel quick. Great coworkers and leadership at my location, your experience may vary.

Cons

Executive leadership has degraded to a bunch of bean counters. Eliminating many leadership roles and other opportunities for advancement. Giving leadership responsibilities to underpaid workers without any pay increase. Executive leadership has eliminated all bonus incentives for Geek Squad.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities available and good pay at higher responsibility positions

Cons

Dealing with the general public

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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