Not my favorite but others really enjoy it - Senior Accounting Analyst Best Buy Employee Review

2.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Pretty laid back atmosphere. Most bosses are understanding and are very flexible. Overall decent work life balance.

Cons

Best Buy Corporate campus specifically the controllership team seems to only be a place where 2 types of people thrive: Management or disengaged individuals. Management, mostly curated of a group of public accounting burnouts from 2014/2015, have been given endless growth opportunities over the years, constantly being promoted within chair and having endless roles open up for their benefit/advancement. While disengaged individuals who just want to clock in and clock out while performing the bare minimum are given endless job security, full bonus payouts, and still make solid merit increases to salary year over year. Us young individuals who wanted to advance our careers were constantly being put under tremendous stress and situations to “prove” we were ready for the next step without any form of proper incentives or compensation. Overall this company left me extremely burnt out and lacking any confidence in my abilities due to their inability to properly incentivize any of my hard work until I was at my literal breaking point. When it came time for my promotion after managing an entire accounting area for almost 8 months due to my bosses departure ( and as the lowest level analyst and pay grade may I add)....I receive a 2k salary increase. Overall greatly disappointed and my attitude became poor. I fled the situation knowing things weren’t going to improve and my mental health and overall attitude towards my work swiftly declined.

Explore other reviews about Best Buy

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Geek Squad provides a unique combination of technology, problem-solving, and customer service. The role offers opportunities to troubleshoot a wide range of devices, diagnose issues, and identify solutions that best meet customer needs. It also develops strong communication skills by requiring complex technical information to be explained in a clear and approachable way. Working in a fast-paced environment helps build adaptability, time management, and the ability to remain professional during challenging customer interactions. Additionally, the collaborative team environment encourages continuous learning and growth while creating positive experiences for customers. One of the most rewarding aspects is helping make technology more accessible and less intimidating, allowing customers to leave feeling informed, confident, and supported.

Cons

Some challenges experienced at Geek Squad include inconsistent management practices, which can lead to unclear expectations and communication. There have also been situations where responsibilities extended beyond the scope of the role's standard operating procedures, creating additional workload without corresponding support or compensation. Compensation can feel limited relative to the level of technical knowledge, customer service expertise, and problem-solving required for the position. Career growth opportunities and advancement timelines do not always align with expectations, which can be frustrating for employees seeking development. Additionally, because the role is customer-facing, interactions occasionally involve highly frustrated or demanding customers, requiring significant patience, professionalism, and de-escalation skills."

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