The good the bad and the ugly - CA Geek Squad Best Buy Employee Review

4.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Depending on your GS the experience at Geek Squad can be great or bad. If your GS is good at what they do and supports you it will be awesome. For me, I had amazing flexibility and could work any hours that i wanted and wasn't scheduled what i couldn't

Cons

The Customer base is very rude in situations that you really can't do anything for. Customers want you to bend over backward for devices that are no longer sold, made, or just completely broken.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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