The worst job I've ever had - Customer Service Specialist Best Buy Employee Review

1.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Getting paid substantially more than everyone who had already been working there 1 year+, chill laid-back environment, people are nice enough

Cons

The management and employees were so disorganized. From the moment I was hired I have had very little to no direction or training. I spent 3 days 4 hours each day watching training videos about how strict the company is and what to do if someone is treating a co-worker inappropriately etc. etc. and when I get onto the sales floor it is nothing like the environment I was expecting from the training videos. Everyone talks crap about everyone, no one would train me or help me, I would clock on and stand in one spot behind the customer service counter until my shift was up. There is no structure in this company. The employees made no effort to get to know me or build a relationship with me.

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5.0
Mar 27, 2026
Recommend
CEO approval
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Pros

Great place to work at.

Cons

none that i can think of.

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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