Overall a good and memorable experience - Geek Squad Agent Best Buy Employee Review

4.0
Nov 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive coworkers and managers, informative learning materials, emphasis on NOT answering work-related messages and emails off the clock, sales expectations like at any other job but I didn't feel like they were pushed in a hostile or aggressive way, decent employee discounts, management was mental health and burnout-conscious, overall positive atmosphere, management was also protective of staff when dealing with rude and unreasonable customers. Overall the best retail work experience I've had by a mile.

Cons

Low starting wages, especially in Geek Squad, early all-store meetings, somewhat confusing protection plan and service breakdowns depending on how good your memory is

Explore other reviews about Best Buy

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All