Record profits mean our cuts, full time employers laid off, and replaced with inexperienced part timers - Retail Sales Associate Best Buy Employee Review

2.0
Jan 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Not many pros to this job, at my particular location though there were great managers which was the best part of the job by far. That can vary from location to location. The base pay was not terrible for my location at $15 and hour.

Cons

Base pay is $15hr but you only got one raise per year which was 3%. the 7% inflation meant I was getting paid less with 2 years of experience than when I was first hired. Constant hour cuts. The amount of workers in the store more than halved in the two years as I was there while bestbuy shattered record profits each year. In that time they also laid off all the full time employees who had been there for years and replaced them with inexperienced part timers because it was cheaper to do so. Retail is also just the most hated job in America, deal with customers and you will find out why that is.

Explore other reviews about Best Buy

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment Cohesive structure from corporate to store

Cons

Sometimes irregular schedule Overly pushy on Credit Card applications

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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