Pros
- Hardly anybody actually buys tech in person anymore, so low traffic (mostly boomers and older are the ones shopping, take that as you will) - No expertise needed, a literal monkey could be trained to pitch Totaltech and credit cards (most important employee statistic)
Cons
- Sit through dozens of hours of online training that is mostly propaganda instead of information on how to preform your job -"Training" is just a series of shifting goal posts - Encouraged to manipulate and lie to Senior citizen customers to get them to spend more and buy things they don't need. Especially the totaltech membership, so that they forget to turn off auto-renew and extract even more wealth from the Elderly. - Witnessed a fellow employee who is a Person of Color be disciplined for being late due to riding the bus. Multiple instances of racist and bigoted management harassing this employee and others. -Requires employees to install multiple apps on their personal devices, complete with insane amounts of push notifications