Good company, poor top level leadership. - Geek Squad Autotech Lead Best Buy Employee Review

3.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Depending on the location you can feel a sense of family and belonging. Pay is average for most positions.

Cons

Top level leadership has begun to completely disregard the employee experience. From screwed up pay ranges for skilled work to cutting headcount while employees drown in upset customers at a store level. All to boost profits for shareholders. Another thing that stung is the since COVID they have capped annual raises at 3% for employee's while shareholders got an almost 5% dividend just last quarter. FYI this treatment only seemed to begin once Corie Barry took over as CEO from Hubert Joly who was employee and customer focused, not shareholder focused.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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