Pros
Great discount and some really good people to work with. When you do get a really good manager, it makes for a great and fun place to work.
Cons
Most of the store management has not a clue or people skills at all. Unless you are a member of the "Boys" club, you don't get anywhere. Total lack of disrespect for most employees at a line level. Just shove those accessories and service plans down the customer's throats. The dollar is more valuable than customer service. There are days when you pull into the lot and see a managers vehicle and it makes you want to turn around and go back home. When managers are getting ripped because the store(s) might not be doing well, this sets the tone for the employees. I think to be a manager at Best Buy, you better learn to drink the coolaid as in the Jim Jones special