Learned a lot, but happy to move on - Geek Squad Agent Best Buy Employee Review

2.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the work we did. Getting to work with various technologies, being able to work directly with clients in their homes rather than in store. And always learning something new.

Cons

The company has unfortunately veered away from putting its employees first and has downsized, cut most positions, cut market/vendor trainings, had high turnover and overall morale had been sinking in my final few years. Everyone became expendable. They got rid of all bonus structures and ultimately made, what was once a great place to work with lots of potential, a sad shell of it's former self.

Explore other reviews about Best Buy

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Cutting edge technical expertise and a true team atmosphere.

Cons

pay could be higher for seasoned associates due to the brain trust at your disposal.

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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