An Honest Breakdown of the State of Best Buy in 2024 - Geek Squad CIA Best Buy Employee Review

3.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

-Benefits such as Employee Discount, Vacation hours and accommodations. -Flexible hours -Good Teamwork

Cons

-Skeleton crews across most stores self-limiting growth & causing distress to both coworkers/clients. -Training has become a rushed afterthought instead of investing in ensuring new & current hires are setup for success. -Poor Management lacking ability to push back on bad corporate initiatives & failure always is on frontline employees "not doing enough" leading to low morale. -Declining operational health due to outsourcing labor for services & delayed resolution of issues versus company's past before current CEO. -No clear mission statement for future of company creating fear of job security due to quarterly to bi-quarterly cuts that come out of nowhere.

Explore other reviews about Best Buy

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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