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      It was great! At first. - Geek Squad, Advanced Repair Agent (ARA) Best Buy Employee Review

      1.0
      Apr 5, 2025
      Geek squad, advanced repair agent (ara)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun. Get to service computers and truly make a difference in others lives sometimes. When I had the right team, I was growing on a personal level and as a person. A place where your extensive consumer tech knowledge will be appreciated.

      Cons

      Terrible pay. Zero growth opportunity. Weaponized personal growth. Zero incentive to do better both as a person and in any first line role. Constant restructuring and layoffs. Poor job security. Higher level positions were filled before they were listed internally. Inconsistent scheduling. Plenty of dry promotions.

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      4.0
      Jun 18, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

      Cons

      Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

      2
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