Current Employee - Customer Service Executive Booking.com Employee Review

4.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good for an entry level position, the benefits and bonuses are also good. The job itself is also not difficult

Cons

They usually only have 10 hour shifts available at least for the orlando office. But at the same time that means only four days a week

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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