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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      One month probationary period - warning - Customer Service Executive Booking.com Employee Review

      1.0
      Mar 3, 2017
      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone that works there is very friendly.

      Cons

      They let me go after one month and only 2 days of receiving in-bound calls. The coach said she wanted me to be able to take calls, and understand what I'm being told, without writing down any notes and without having to ask the person to repeat themselves.

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      3w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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