Non technical managers are ruining the company - Software Development Engineer Booking.com Employee Review

1.0
Feb 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Great relocation to Amsterdam. Amsterdam is a beautiful city, living with the Dutch is amazing! Some developers are smart (they usually don't stick around sadly)

Cons

The way I see it, there are those who work here, and love it. There are those who hate it. It depends upon your core values and belief system. If you are honest/hard working developer, you won't like it here. If you are incompetent, and can BS your way to non technical managers about your "make-believe" technical difficulties, you'll love it. I've seen coders, who have hardly write 10 lines of code in a quarter, and these people have figured a way to game the system, and get promoted. My team lead manages a team of software developers, but does not write a single line of code, never worked as a programmer. Why write clean code, when you slap 2000 lines of Perl and get it done? (About code reviews... if you review code, it's a sure shot way to get kicked out of the team). Promotions are not done on the basis of who works hard, but based on how much you suck upto your bosses. You cannot speak your mind out, without the risk of retaliation. If you read reviews on the internet, you'll hear people say they do monitoring, and that's something Booking does very well. Wrong!! Some teams don't get enough volume of visitors/users to test edge cases on production. We pray things don't break when we release it. Mid management is completely incompetent. If you are thinking of moving from your third world country like how I did, please remember there are tons of great European tech companies that would value your engineering practices, Booking isn't one of them. Amsterdam is a great city, but working for Booking.com hurts your career.

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Booking.com Response
8y
Thank you for your open and detailed review. We really value your candid perspective and are grateful to you for sharing your concerns with us. We're sorry to hear that you don't feel hard work is valued, especially as it is in fact highly valued here at Booking.com. We know that not everyone shouts about what they achieve but that shouldn't mean that they aren't recognised for it. If you aren't seeing that reflected in our appraisal and promotion process then that's important for us to hear, especially as we are currently reviewing and optimising these. We very much take on board your feedback about increasing the technical expertise of some of our managers, however, it's worth noting that we do also look for other leadership qualities when promoting within the technical team. The two different progress paths that we have established recently will also mean that those with the most technical expertise may also not always choose a leadership path, deciding instead to grow and excel as an indiviudal contributor. We want to ensure our employees have opportunities for growth, whichever path is right for them. We take your comments about quality control and retaliation very seriously and would urge you to call the confidential 24hr compliance hotline if you have any concerns at all about speaking up as that is very much against Booking.com's policy as well as being at odds with the open culture we want to protect. Every report is taken seriously and will be investigated. We're very glad to hear that you love living and working in vibrant Amsterdam and that you had a great experience relocating with us. While there are indeed many great tech companies in Europe, we hope you will choose to stay with us as we are heading into exciting times in our development and would love you to be a part of that. Many thanks, The People Team at Booking.com

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5.0
May 30, 2026
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CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

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Booking.com Response
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5.0
Dec 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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