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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Customer service executive - Customer Service Agent Booking.com Employee Review

      1.0
      Apr 19, 2018
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health insurance, 401k and. PTO

      Cons

      The company is a good company to work for but not in Orlando. Orlando office is a big mass. A lot of managers bf and Gf or husband and wife. The managers family and friends are the only people get promoted.

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      2w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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