stay away if you care about your sanity - Anonymous employee Booking.com Employee Review

team leaders compete against each other. stats are unrealistic. micro managing will drive you insane. open your mouth to share your opinion and you find yourself immediately disliked. two 15 min breaks and if you go over by 1 minute then you're in trouble. one on one meetings are more about the team leaders than you, who, btw, don't know anything about their job and can barely help if you have a question. no room for growth into other positions and the work is extremely repetitive with customers screaming at you on the phone all day while you're taught to keep apologizing. almost everyone is fake and the turnover rate is extremely high. someone quits almost every 3 days.