B.READY AGENTS NOT INVESTIGATED? - Customer Service Specialist Booking.com Employee Review

1.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Canteen and monthly office drinks

Cons

You should be ashamed for not firing agents on the B.ready program that you are soon promoting in London. They are not even worried and keep saying they are safe from getting caught as the csm’s will never think this of them. But they have done the exact same thing, if not worst as they have been saying and doing around the office and other employees know this! Why other agents lost their jobs and they are still there? There is no equality in this workplace as YOU choose the people you want to investigate and fire right? You have to take action because it’s a serious matter.

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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