Firstly if you are a person that values your work, does a good job, is responsible, is goal and career oriented, don't count on being promoted or have room to grow.
At Booking.com promotions are only given to:
Family members, lots of nepotism and favoritism going on there
If you happen to belong to same ethnicity senior management
If you are the ultimate brown noser who goes out for drinks after work and get plastered with your seniors
If you are invited to Sunday family parties
If you enjoy gossiping like an immature teenager and putting people down on a regular basis
Then.... no matter how little experience you have, how absolutely incompetent you are and how little you value your work, Congratulations!! You will be promoted
The pay much lower then the industry standards. In your interview you will be informed about the possibility of earning a bonus . They don't tell you that the structure and outline for the bonus changes like upper management change their underwear! Making it impossible to achieve and if are lucky enough to get a bonus the money you earn will barely be enough to cover a tank of gas!. Hard work is expected but not rewarded
Forget about having any support from HR, they are located in an office far far way (seeing nothing that is going on in the local offices) HR will turn a blind eye toward any unfair mistreatment of employees. Equal Opportunity Employer, Booking .com?? that couldn't be further from the truth. You will not be supported what so ever if your management and their family members don't like you, they will bully you and treat you like you have a contagious disease.
They have no shame in gossiping and talking about you right in your face. Making the work environment extremely uncomfortable and impossible to get anything done
They throw you out to lions giving you this spiel about nourishing and maintaining partner relationships. Not true your partners will be lucky if they see or talk to their account manger a few times a year. With their lovely new DXI phone system, partners have no direct way of calling their market manager and there is no possibility of leaving a voice mail. Partners call and get some random person that answers the phone and in a few inexperienced words, that employee can ruin all the hard work and time their manager has put in to that account
To Booking.com it all about pleasing their stockholders. It's just a numbers game quantity vs quality. Factory work