1.0
Feb 15, 2022
Current employee, more than 5 years
Grand Rapids, MI
Recommend
CEO approval
Business Outlook
Pros
Amazing coworkers, superficial diversity/inclusion, minimum benefits
Cons
Customer service staff were SOLD to a sub-par outsourced company during Black History Month in an attempt to avoid Unemployment Insurance penalties and having to pay severance, outsourced CS are notoriously poorly trained, upper management overpromise and under deliver, Corporate gaslighting, CEO is more concerned about stakeholders and profits than employees. No position is a safe position at this company.